Create your
JEWELLERY PIECE 

Other jewellery stores may say they are custom  but what you get is a templated design. We sketch,  render, and create a 3D Wax mold.  then we create your finished jewellery piece. You are involved during the  whole design process.
OUR PROCESS
TERMS & CONDITIONS
The Process
  • STEP 1

    Initial Consultation

    We meet and talk about the rough ideas for what you would like to see in your piece. Rough sketches are usually done to fully communicate the concept. Here we figure out the basic framework and guidelines for your design.

    • Type of Jewellery (Ring, Necklace, Brooch, Pendant, Other).
    • Type of Metal.
    • Type of Gemstone (if any).
    • Finger size.

    Please Bring:

    • Pictures of jewellery you’ve liked and would like to draw inspiration from.
    • Any jewellery or gemstones you currently own that you wish to incorporate (if any).

  • STEP 2

    Inspiration

    Next we look over images of jewellery and figure out what the inspiration is for your piece.

    We discussed what type of gemstone you were dreaming of, now you get to pick out the best one! We spoke to our suppliers and brought in the best selection of gemstones suited to your needs. They are all priced and tagged describing what makes each unique. We dis­cuss the characteristics of each stone and help choose the perfect one for you.
  • STEP 3

    Design

    Create 3D concept and any necessary changes through standard communication channels.

    After we have outlined a basic style, stone and size, our designer will create a 3D model of your concept and email you renders. Please advise us of any changes or questions as we want to create the perfect design for you. After the design is approved we move on to the next step.
  • STEP 4

    Wax Model

    After we get the design perfect, we send the design to a 3d printer. This will give an idea of exactly how the piece will look and we use that exact wax in the casting process. Once you come in and see the wax and approve it, we can move on to casting.

    Casting, setting and polishing (2 weeks) We cast the wax into metal, set your stones and bring the custom design to life. This is all handled by our Calgary studio and takes about two weeks.
  • STEP 5

    Presentation

    Appraisal, quality assurance survey.

    Once the piece is ready, it is presented to you with a box, insurance appraisal , the invoice, and a quick optional customer survey.

EXPECTATION VS REALITY

Although we implore you to come to us with your creative ideas and inspiration for designing you perfect piece of jewellery. We as a professional jewellery company know and have the experience of what can be achieved. Just because you see this inspiration online doesn’t mean that it will be practical in application. We will Always advise you of your best options as we are about creating jewellery pieces that endure for generations.
Terms & Conditions
Quotations
Project Changes
Warranty
Refunds
Value - Added Benefits
1. All quotations are good for thirty (30) days from the date the quote is generated.

2. Quotations are not work orders or contracts. Until a customer signs a contract to proceed with the project and pays a deposit, no work is committed.

3. All projects require a minimum deposit to commence building the item described in the quotation. A customer must sign a product contract as part of the deposit process.

4. Estimated completion times included in quotations are not guaranteed.
1. We understand things change and changes to projects are accepted.

2. All changes have cost implications and therefore a new quotation and contract may be required.

3. All changes must be reviewed and agreed by the customer before we commence building the new item.
1. All products built by Premier Gems comes with ten (10) year warranty. The warranty covers all materials agreed and used in the design.

2. In the event of a warranty claim, Premier Gems, may opt to provide compensation for the item in the form of a store credit representing the reasonable market price of the product at the time of the claim.
1. Only in the event a design is produced incorrectly by Premier Gems is a customer is entitled to a full refund or store credit.

2. The claim for a refund must be made within three (3) business days of the customer receiving their finished product.
1. All customers will receive a complimentary appraisal of their finished product and a certificate of appraisal.

2. All customers are eligible for lifelong maintenance of all finished products. Maintenance includes cleaning.

CREATE & DESIGN YOUR OWN UNIQUE
JEWELLERY MASTERPIECE

CREATE A JEWELLERY PIECE THAT IS AS UNIQUE AS YOU FOR YOUR ENGAGEMENT, 
WEDDING, ANNIVERSARY OR SPECIAL MILESTONE IN YOUR LIFE.
SCHEDULE A DESIGN
CONSULT TODAY!
Testimonials

David was looking for a custom engagement ring featuring an emerald cut diamond. David was referred to us by a current client and contacted us to set up a consultation. “You seemed really genuine and really cared about designing and making the perfect piece. I love the diamond, and you were not pushy. The experience […]

David - Engagement Ring

April was looking to create a fun, funky statement ring using an inherited large Blue Zircon and some diamonds from old jewellery. “I found out about you guys from a mutual client. Once we met I liked your ideas. You offer great service! I’m totally amazed by my new piece! I couldn’t be happier”.

April - Restyled Ring

About Us
Premier Gems, a custom design jewelry store, opened in Calgary in 2005, the realization of owner Jeff Nechka’s passionate world wide pursuit of gemology and design.
OUR HISTORY
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